We believe that fostering a healthy culture is the key to good conduct and success in financial services. This belief is based on two decades helping UK-based firms navigate regulatory reform and improve customer outcomes.
Now with Australian financial services firms living the same experience, we’re using our knowledge and expertise to help tackle the issues raised by the Royal Commission.
TCC Founder and Executive Chair Joanne Smith said: “At a time when borders are closing and global expansion is stalling, we’re delighted to be bucking the trend with our growth into the Australian market.
“Poor culture has been found to be at the heart of most of the industry’s conduct issues, so our expertise in this area has been very positively received, especially in times of stress like we are currently experiencing.”
In addition to our regulatory expertise, our clients will have access to our revolutionary, high-performance assurance and remediation solutions which will enable them to cut through their remediation and assurance populations twice as quickly.
Joanne added: “The Australian financial services industry has seen markedly similar problems to those seen in the UK over the past 10 years or so, but our revolutionary solution means they can now deal with the backlog of issues in a way the UK couldn’t. Great news for consumers, businesses and regulators alike.”