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In an era of rising regulatory pressure, growing vulnerability in consumer markets and evolving expectations from the FCA, financial services firms are under more scrutiny than ever. Operational resilience, regulatory responsiveness and customer outcomes are no longer just priorities - they
In an increasingly complex regulatory environment, firms are under mounting pressure to evidence the delivery of ongoing advice services in a consistent, transparent and compliant way. At TCC, we understand these challenges because we've successfully helped navigate them, at scale and under s
Background The client initially engaged TCC to support the firm with business-as-usual complaints, and TCC provided a team of approximately 20 contract associates. In theory, this should have been a straightforward engagement, but in practice, the client needed additional support with refining its p
Mergers and acquisitions in the financial services sector can unlock tremendous value but only when approached with the right level of scrutiny. Regulatory risk, legacy liabilities, cultural misalignment, and client book quality are all critical factors that can make or break a deal. Whether
At intelliflo’s Innovate 2025 event this week, a spotlight was cast on one of the most urgent issues facing financial services firms: the growing regulatory pressure to deliver – and prove they’ve delivered – ongoing advice services to their clients. Presented by TCC’s Strategic Reg
Strategic resourcing Your smart choice for financial services resourcing Empowering firms with highly-skilled interim financial services specialists, pre-vetted and handpicked by TCC resourcing experts. We empower firms to get their operational delivery right first time with highly-skilled interim F
Money Marketing's Lois Vallely reflects Jason Wintie's speech on the regulator's position on ongoing advice, delivered at intelliflo’s innovate conference, 10 June. Jason Wintie is Technical Director at TCC. The FCA remains focused on “ongoing advice,” preparing follow‑up reviews of 22 firms
Location: Hybrid – London TCC are looking for a Trade Support Administrator for a Blue Chip Wealth Manager. Trade Support provides oversight of dealing activity including equities, fixed income, international securities and FX, funds and structured products. The team manages error-deals, correctio
In the FCA's recently published release, Key considerations in implementing a possible motor finance consumer redress scheme, shared on 5 June 2025, the regulator highlighted crucial factors that firms need to consider as they prepare for a possible consumer redress scheme in motor finance. This com
Location: Hybrid – 2/3 days in London or Reading As the Head of Compliance Monitoring, you will: Design an annual monitoring plan to ensure all areas covered in frequency as to both regulatory expectations and client requirements Design (or ensure designed) detailed monitoring programmes across al
In the final part of our vulnerable customers webinar series, Garry Evans, TCC’s Chief Product and Commercial Officer outlines TCC’s house view which aligns with the FCA’s five key areas of focus. Watch as Garry summarises the importance of aligning culture and strategy, designing adaptable se
Part three of our vulnerable customers webinar focuses on how firms can better support customers in vulnerable circumstances. Garry Evans, TCC’s Chief Product and Commercial Officer introduces the idea of creating "safe environments" for disclosure, leading Senior Regulatory Consultant, Juana Diaz
In part two of our recent webinar, TCC’s Chief Product and Commercial Officer, Garry Evans invites Director of Advisory Practice, Gary Maude, to delve deeper into the practical areas where firms must focus their efforts to support customers with vulnerable characteristics. Gary offers a comprehens
In a recent TCC webinar, our in-house experts - Garry Evans, Chief Product and Commercial Officer, Gary Maude, Director of Advisory Practice, and Juana Diaz-Landinez, Senior Regulatory Consultant - shared practical insights on what the FCA’s expectations around vulnerability mean for firms in real
As the regulatory landscape sharpens its focus on support for vulnerable customers, financial services firms are under renewed scrutiny from the FCA. And while the regulator’s guidance hasn’t changed significantly, its message is clear: too many firms are failing to consistently apply existing r
Start Date: ASAP Location: Remote – working from home. Essential Requirements Level 4 Diploma qualification Recent suitability of advice file review experience Knowledge of financial services products especially investments and pensions Please submit your CV to cv@tcc.group if you are interest
Start Date: June 2025 Duration: until June 2026 Location: Remote – occasional visit to client site may be required for training/meetings. Key Responsibilities: Analysis and collation of supporting data and evidence required. Document steps taken to identify, analyse and confirm affected member p
The FCA has further underscored its regulatory commitment to fostering the safe and effective implementation of artificial intelligence (AI) within financial services. Speaking at the Innovate Finance Global Summit (IFGS) earlier this week, Jessica Rusu, the FCA’s chief data, information and intel
In recent months, the FCA published the findings of its extensive work on how financial service firms support customers in vulnerable circumstances – and whether the existing guidance remains appropriate. FCA: Treating vulnerable customers fairly, 7th March 2025 Whilst the regulator states t
TCC Group, headed by The Consulting Consortium Holdings company – a leading provider of intelligent compliance and RegTech solutions for financial services and the government – announces the acquisition of the assets and business of Momenta Group trading in the UK and Australia (Momenta). Moment
The FCA recently reported that 83% of ongoing advice suitability reviews were conducted as required. On the surface, this sounds like great news - but before breathing a premature sigh of relief, it's important to consider the broader picture. To do just that, TCC reached out to wealth manage
TCC's regulatory experts review the FCA's findings, outline remaining risks and advise on next steps for firms. Plus, meet our new head of resourcing. Wealth Managers signal the FCA's ongoing advice review presented better findings than they expected [one_third padding="10pongoing-advice-poll
The decreased liability associated with defined benefit transfers combined with the government’s growth agenda and market dynamics, is creating a favourable environment for investment and acquisitions. In his latest Money Marketing insight, TCC's Technical Director David Boyhan, shares an
The FCA has launched a Market Study into the distribution of pure protection products, which could see significant changes for insurers and intermediaries. The primary focus is commission arrangements, whether they affect the product's value or design, and whether market competition works well. At p
